If you are interested in our products, we will be happy to provide you with free samples so that you can evaluate our product quality and suitability.
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Q1: Could you please send me the free sample, so that I could see and check its quality?
A: Yes. We can send you free samples first, if the value is low. But our clients should pay for the shipping freight themselves.
Samples fee needs to be charged if the value is high.
Q2: Can you accept OEM and ODM order?
A: Yes. We are able to complete your OEM and ODM orders. We have large quantities of led products in stock for normal models. For
special models, it will takes some time to customize them.
Q3: How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q4: How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q5: Do you have warranty for products?
A: Yes, we have 2 years, 3 years and 5 years warranty for different kinds of products. During the period, if customers have the approval showing product quality issues and if certified by engineers, customers can ship back the damage parts and replace new items with the transportation charged being paid by us.